Responsibilities:

- Familiarize yourself with our product and service offerings to provide accurate information to customers.
- Initiate recharge sales by contacting existing customers via phone and promoting the benefits of our recharge services.
- Listen attentively to customers, understand their concerns, and provide appropriate solutions or escalate to the relevant department for further assistance.
- Achieve monthly and daily Recharge sales targets to contribute to the team's overall success.
- Maintain accurate records of customer interactions and update the customer database accordingly.
- Stay updated with industry trends, competitor offerings, and market dynamics to effectively address customer inquiries and concerns.
- Collaborate with other team members and departments to ensure a seamless customer experience.

Languages Known: Hindi / Marathi / Punjabi / Telugu / Tamil / English / Kannada

Perks and Perks:

- Good Incentives based on performance
- Mediclaim + PF
- Compensatory off provided for working on holidays.

📌 Customer Retention Executive (Mumbai)
🏢 Carnot Technologies
📍 Mumbai