Roles and Responsibilities
- Manage client relationships through regular communication, ensuring high levels of satisfaction.
- Handle international clients by providing exceptional customer service and resolving issues promptly.
- Develop solid client handling skills to maintain long-term partnerships.
- Utilize excellent communication skills to effectively communicate with clients, colleagues, and internal teams.
- Provide outstanding client servicing to meet their needs and exceed expectations.
Desired Candidate Profile
- Excellent English language proficiency for clear communication with international clients.
- Strong understanding of CRM principles for effective client relationship building.
- Ability to work on night shifts (US shift) from Monday to Friday.
- 0-3 years of experience in (client relationship management).
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