- Work Model : Work from office
- Candidate Expectation
- Candidate with minimum 12+ years of experience.
- Having supported global clients across BFSI space.
- Should be Flexible to work in global working hours.
- Qualification:
- Any graduate Minimum 15 years education, Bachelor s degree, MBA or equivalent from a reputed institution.
- Certified Lean Six Sigma Master Black Belt
- Preferred candidate Industry: Outsourcing/BPO/KPO/Management consulting/GCC/GBS

Job description:

- 12+ Years experience in Transformation in Banking domain
- Project Management: Experience managing multiple short-term, high-visibility projects with timely delivery and stakeholder satisfaction.
- Business Analysis: Ability to analyse business requirements, processes, and data; create detailed requirement documents and coordinate with stakeholders for successful delivery.
- Automation & Reporting: Experience managing projects involving VBA, MS Access, and dashboards not necessarily work on it but should have knowledge on how they work.
- RPA Tools:



Familiarity with Power Automate and similar tools for workflow optimization.
- Data Visualization: Proficiency in designing dashboards for actionable insights.
- Identify improvement opportunities and develop plan to execute projects in consultation with delivery leads to improve process efficiency Efficient management of SLA framework and reporting to deliver value to internal & external customers Program management of high impact organization wide Transformation program for Client Support current transitions.
- Ensure timely reporting of project progress.
- Lease with technology team for automation / Gen AI projects Deploy Knowledge Management practices Create a culture of continuous improvement in business units through GB / Lean trainings.
- Ensure compliance to CMMI deliverable

- Key skills: Maste Black Belt, BFSI, Transformation, Process Excellence, Process Improvement

Interested candidates can send your updated resume to [email protected]

📌 Senior Manager/AGM - Master Black Belt (BFSI) (Chennai)
🏢 Golden Opportunities
📍 Chennai