- Handle customer inquiries via phone calls, resolving issues promptly and professionally.
- Provide accurate information on products/services to customers, addressing their concerns.
- Identify opportunities for upselling/cross-selling relevant products/services based on customer needs.
- Maintain records of all interactions with customers using CRM software.
Job Requirements :
- 2-4 years of experience in an international call center setting.
- Strong communication skills with excellent verbal fluency in English language.
- Ability to work effectively in a fast-paced environment handling multiple tasks simultaneously.
📌 Analyst- International Voice (Hyderabad)
🏢 Naukri e-Hire
📍 Hyderabad
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