02 Oct
|
Dolphin Hotels
|
Hyderabad
02 Oct
Dolphin Hotels
Hyderabad
Roles and Responsibilities
- Manage front office operations, ensuring seamless guest experience from arrival to departure.
- Oversee daily activities of the Front Office team, including check-in/check-out processes, room assignments, and billing.
- Develop and implement effective strategies to increase revenue through upselling and cross-selling opportunities.
- Foster solid relationships with guests by providing exceptional customer service and resolving any issues promptly.
- Collaborate with other departments (e.g., housekeeping, maintenance) to ensure smooth hotel operations.
Desired Candidate Profile
- 8-10 years of experience in hospitality management or related field.
- BHM / DHM or equivalent qualification.
- IDS knowledge
- Proven track record of success in managing front offices or similar roles.
- Excellent communication skills with ability to handle diverse client needs effectively.
📌 Lobby Manager (Hyderabad)
🏢 Dolphin Hotels
📍 Hyderabad