- Manage relationships with existing clients to increase revenue through upselling and cross-selling opportunities.
- Identify current business prospects and acquire new merchants for the company's eCommerce platform.
- Conduct onboarding sessions for new merchants, ensuring seamless integration into the system.
- Develop strong communication skills to effectively interact with clients, understanding their needs and providing solutions.
- Utilize CRM tools to manage sales pipeline, track leads, and analyze performance metrics.
Desired Candidate Profile
- 2-7 years of experience in B2B sales or field marketing in an eCommerce or Medical industry.
- Bachelor's degree in any discipline (preferably B.Tech in Computers).
- Strong knowledge of SaaS products, particularly those related to eCommerce operations and merchant acquiring services.
- Excellent relationship management skills with ability to build strong connections with clients.