Job Summary: Looking for a dynamic Centre Manager to drive sales, operations, and customer experience for our service centre. Responsible for achieving business targets, ensuring profitability, and managing end-to-end centre operations.
Key Responsibilities:
- Achieve sales targets (glass & ancillary products)
- Ensure centre profitability & cost control
- Manage customer experience & resolve complaints
- Handle team operations & staff development
- Ensure SOP compliance & audit standards
- Drive local marketing & business tie-ups (insurance/corporate)
- Track MIS, collections & reporting