Job Details

- Location: Hyderabad (WFO)
- Grade: H1
- Designation: Senior Associate
- Process: US Bank
- Number of Positions: 5

Minimum Criteria

- All H1 grade employees can apply. It will be a lateral movement for H1 grade employees.
- Applicants should have completed a minimum tenure of 12 months in the organization and 12 months in their current role.
- Performance rating of CME or above in the last 6 months.
- No documented disciplinary issues/PIP in the last 6 months.

Role & Responsibilities

- Has a minimum of 12 months of experience in the Residential Mortgage platform and demonstrates a strong understanding of mortgage documentation, processes, and compliance requirements
- Possesses in-depth knowledge of assigned processes and serves as a reliable point of contact for process-related guidance, support, and issue resolution
- Demonstrates robust learning agility, quickly adapts to new responsibilities, embraces challenges, and consistently delivers results in the assigned role
- Effectively clarifies process-related queries, exceptions, and decision-making rationale, ensuring adherence to process guidelines and business requirements

Educational/Professional Qualifications





- Graduate degree or equivalent of (10+2+3) year of education

Required Skills

- Very Good knowledge of US Mortgage Servicing in specific.
- Expert in the current process and understand the process requirements related to whichever process he is working.
- Good understanding of reports and performance management.
- Ability to work under stringent deadlines and work with the team to meet deadlines.

Competencies that will be Assessed

- Mortgage Process and Domain expertise
- Communication and Collaboration

Selection Procedure

- HR Screening
- Group Discussion (If required)
- Personal Interview

Application Process & Timelines

- PS: Strictly no extension allowed on Timelines
- The selected candidates must be released with immediate effect from the date of the announcement of the results.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Associate (Hyderabad)
🏢 Firstsource
📍 Hyderabad