Area(s) of responsibility

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We are a forward-thinking technology company leveraging cutting-edge AI technologies to deliver creative solutions. We are seeking a skilled AI Support Engineer to join our team and help maintain, support, and optimize our AI models and cloud infrastructure.

Key Responsibilities:

- Provide technical support, troubleshooting, and optimization for generative AI models running on Azure AI services and AWS Bedrock.
- Monitor and optimize AI model performance, ensuring high availability and reliability.
- Collaborate with development teams to integrate AI services with existing microservices built using Spring Boot.
- Utilize monitoring tools like Splunk and New Relic to track system health, diagnose issues, and improve system resilience.
- Assist in deployment, scaling, and maintenance of AI models in cloud environments (Azure and AWS).
- Document support procedures, incident reports, and system configurations.
- Stay updated with the latest trends and updates in AI, cloud services, and monitoring tools.

Primary Skills Required:

- Strong experience with Generative AI models (e.g., large language models, diffusion models, transformer architecture).




- Hands-on experience working with Azure AI services including deployment and monitoring of AI models.
- Familiarity with AWS Bedrock and its capabilities for managing and deploying foundation models in production.

Skills with M/O flag are part of Specialization

Programming/Software Development -PL3 (Functional)

Estimation & Scheduling -PL1 (Functional)

Team Management -PL1 (Functional)

Software Design -PL2 (Functional)

Software Configuration -PL3 (Functional)

Quality Assurance -PL1 (Functional)

AI and ML - PL2 (Mandatory)

Larger Language Models - PL2 (Mandatory)

Help the tribe -PL2 (Behavioural)

Stakeholder Relationship Management -PL1 (Functional)

Think Holistically -PL2 (Behavioural)

Requirements Definition And Management -PL1 (Functional)

Win the Customer -PL2 (Behavioural)

Knowledge Management -PL2 (Functional)

One Birlasoft -PL2 (Behavioural)

Open AI - PL2 (Mandatory)

Results Matter -PL2 (Behavioural)

Get Future Ready -PL2 (Behavioural)

Stability AI - PL1 (Optional)

Test Execution -PL2 (Functional)

Bedrock - PL2 (Mandatory)

📌 Technical Specialist-App Development (Hyderabad)
🏢 Birlasoft
📍 Hyderabad