02 Oct
|
Nextenti Tech
|
Hyderabad
02 Oct
Nextenti Tech
Hyderabad
Role & responsibilities
- Act as the first point of contact for patients and visitors in the hospital
- Handle patient queries, complaints, and feedback in a skilled manner
- Build and maintain strong relationships with patients and attendants
- Coordinate with doctors, nurses, and administrative staff for smooth patient service
- Ensure patient satisfaction by providing timely support and guidance
- Assist in admission, discharge, and billing coordination
- Manage front office operations and guide patients to the respective departments
- Maintain proper documentation and patient records
- Support hospital branding, events, and promotional activities
- Handle corporate tie-ups, referrals, and insurance coordination
- Ensure compliance with hospital policies and service standards
- Follow up with patients for feedback and service improvement
📌 Patient Relation Executive (Hyderabad)
🏢 Nextenti Tech
📍 Hyderabad