Your key responsibilities:

- Act as the primary SPOC and escalation point for end-to-end P2P operations, coordinating between internal stakeholders and external suppliers.
- Resolve invoice, payment, and procurement-related escalations while ensuring timely processing and delivery of goods and services.
- Conduct stakeholder training sessions, provide operational support, and drive compliance with procurement procedures and policies.
- Manage supplier and customer queries, oversee escalated tickets, and support vendor master data governance activities.
- Lead root cause analysis, identify process bottlenecks, and implement continuous improvement initiatives across P2P operations.
- Support automation projects and digital transformation efforts to improve process efficiency, accuracy, and scalability.

We offer:

- Opportunity to lead global finance operations at scale
- Exposure to senior leadership and strategic decision-making
- A culture focused on continuous improvement and innovation




- Growth opportunities in a transformation-driven environment
- Collaborative and inclusive global work environment
- Access to modern ERP systems and digital finance tools

You bring:

- Bachelor's degree with relevant experience in shared services, procurement, finance, or operations.
- Minimum 5 years of experience in Procure-to-Pay (P2P) or shared service operations.
- Proven ability to manage stakeholder relationships and resolve operational escalations effectively.
- Hands-on experience with procurement platforms such as SAP and Ariba.
- Strong analytical and reporting capabilities; experience with tools such as Celonis, Sievo, or Tableau is advantageous.
- Strong English communication skills, both written and verbal; additional language skills such as German or French are a plus.

📌 Lead Specialist GESP Invoice To Pay (Contract Role For 12 months) (Hyderabad)
🏢 DSM Firmenich
📍 Hyderabad