Hiring Now | HR Knowledge Content Writer (Policy & Knowledge Management)
Location: Hyderabad (4 Days Office | 1 Day WFH)
Apply to:
[email protected]
What Youll Be Working On
- Internal HR policies & people processes
- Employee-facing knowledge articles
- Global people documentation & guidelines
- Content optimized for portals, mobile & chatbots
Key Responsibilities
- Create, edit, and maintain high-quality HR knowledge articles using Article Builder / CMS tools (WordPress preferred)
- Ensure content is accurate, concise, consistent, and globally understandable
- Follow approved content standards, templates, and taxonomy
- Optimize articles for multi-channel access (portal, mobile, chatbot)
- Collaborate with global stakeholders (US & Singapore) to gather inputs and validate content
- Review and update existing articles to maintain relevance and compliance
- Use approved AI tools to support content refinement and multilingual updates
- Incorporate user feedback to continuously improve clarity and usability
- Ensure content structure supports AI and chatbot ingestion
Mandatory Skills (Must Have)
Technical / Tool Skills
- Hands-on experience with Content Management Systems (CMS)
- WordPress experience strongly preferred
- Experience using structured authoring tools or knowledge platforms
- Comfort working with AI-assisted content tools
- Strong understanding of content versioning, formatting, and governance
Domain & Writing Skills
- 2–5 years of experience in HR / People / Policy / Knowledge content writing
- Strong command over business and professional English
- Ability to write explicit, neutral, policy-driven content
- Proven experience creating internal documentation or knowledge articles
Primary (Core) Skills
Writing & Communication
- Excellent writing, editing, and proofreading skills
- Ability to simplify complex processes into user-friendly documentation
- Strong verbal communication for stakeholder discussions
Education
- Bachelor’s degree
How to Apply
Send your updated resume (and portfolio, if available) to:
[email protected]
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