02 Oct
|
SVN SYSTECH INDIA
|
Hyderabad
02 Oct
SVN SYSTECH INDIA
Hyderabad
Roles and Responsibilities :
- Provide technical support to end-users through phone, email, or in-person interactions.
- Troubleshoot hardware and software issues using various diagnostic tools and techniques.
- Manage help desk tickets from submission to resolution, ensuring timely communication with customers.
- Collaborate with other teams to resolve complex technical issues that require escalation.
Job Requirements :
- 0-3 years of experience in an IT help desk or similar role.
- Solid understanding of basic computer hardware components and networking fundamentals.
- Proficiency in ticketing tools such as Zendesk or similar platforms.
- Ability to work effectively under pressure in a fast-paced environment.
📌 IT Help Desk Support Engineer (Hyderabad)
🏢 SVN SYSTECH INDIA
📍 Hyderabad