Required Qualifications

- Bachelor's degree in Computer Science, IT, Engineering, or a related field.
- 5+ years of software development experience.
- Solid hands-on expertise in Dialogflow CX and Genesys Cloud CX.
- Experience designing large-scale conversational AI solutions.
- Experience working with GCP services and cloud-native architectures.
- Excellent communication and stakeholder management skills.

Key Responsibilities

- Design and develop AI-powered Voice Bots using Google Dialogflow CX (DFCX).
- Implement and integrate conversational flows with Genesys Cloud CX (GECX).
- Develop end-to-end bot architectures integrating backend systems, APIs, databases, and enterprise applications.




- Build scalable and secure conversational AI platforms on Google Cloud Platform (GCP).
- Design and implement NLP/NLU-based conversational experiences.
- Integrate voice bots with CRM, contact center, and customer service platforms.
- Collaborate with business teams to translate requirements into technical solutions.
- Optimize bot performance, security, scalability, and user experience.
- Participate in architecture reviews, governance, and best-practice implementation.
- Support deployment, monitoring, troubleshooting, and continuous enhancement of chatbot and voice bot solutions.

📌 Google Voice Bot Developer (Hyderabad)
🏢 SRS Business Solutions (India
📍 Hyderabad