Role & responsibilities

- Visit customer sites to understand home automation requirements.
- Study the existing electrical and network setup at the site.
- Recommend suitable home automation products based on customer requirements.
- Prepare the required Bill of Materials (BOM) for projects.
- Configure smart switches, sensors, gateways and other automation devices.
- Configure Wi-Fi/networking and routers required for home automation systems.
- Create and configure scenes, schedules, automations and user access.
- Commission and test complete home automation systems at customer sites.
- Conduct product demonstrations for customers.
- Train customers on the operation and functionality of installed products.
- Troubleshoot connectivity, configuration and device-related issues.
- Test returned/defective products and identify the cause of failure.
- Learn and understand new products and technologies and explain their functionality to customers and the internal team.




- Provide technical support to the sales team during customer discussions and product selection.
- Maintain proper technical documentation, configuration details and troubleshooting records.

Preferred candidate profile

- Practical experience in Home Automation / IoT / Smart Home systems.
- Good understanding of Wi-Fi, LAN, IP addressing, DHCP and routers.
- Knowledge of Zigbee, Wi-Fi and smart-home devices.
- Experience with Tuya, eWeLink or similar smart-home platforms will be an advantage.
- Basic understanding of electrical wiring and electrical loads.
- Ability to troubleshoot hardware, networking and software/configuration issues.
- Valuable communication and customer-handling skills.
- Ability to explain technical products in simple language.
- Willingness to travel for customer site visits.
- Ability to work independently at customer locations.
- A valid driving licence and own two-wheeler would be an advantage.

📌 Home Automation Engineer (Gurugram)
🏢 Ledgebit Technologies
📍 Gurugram