We are hiring for an International Voice Process for leading global companies. Excellent chance for experienced candidates looking to build a career in customer support.
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Job Role:
Customer Support Executive International Voice Process
Location:
Bangalore
Salary:
3.5 LPA 5 LPA + Incentives
Shift:
US / UK / Rotational Shifts
Key Responsibilities:
- Handle inbound and outbound customer interactions professionally
- Understand customer concerns through active listening and provide appropriate solutions
- Build positive customer relationships while ensuring high customer satisfaction
- Resolve customer queries related to accounts, services, billing, or process-related concerns
- Maintain accurate documentation of customer interactions in CRM/tools
- Manage customer expectations and resolve conflicts effectively
- Coordinate with internal teams for quick issue resolution
- Deliver excellent customer service while meeting quality and productivity targets
Skills Required:
- Fluent verbal and written English communication
- Solid customer handling skills
- Problem-solving and conflict resolution abilities
- Good interpersonal and listening skills
- Ability to work in a fast-paced environment
Perks & Benefits:
- Attractive salary package with incentives
- Growth opportunities in the international BPO sector
- Rotational week offs
- Dynamic and professional work environment
Interested candidates can apply now or share resumes through WhatsApp.
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