02 Oct
|
Superseva
|
Bengaluru
02 Oct
Superseva
Bengaluru
Hiring Helpdesk Executive
Company: SuperSeva Global Services
Client: Walmart
Location: Bangalore
Experience: Fresher to 4 Years
Employment Type: Full-Time
Working Days: 6 Days a Week
Weekly Off: 1 Rotational Week Off
Shift Timings: Rotational Shifts
Job Summary
SuperSeva Global Services is hiring a Helpdesk Executive for our MNC client Walmart.
The candidate will be responsible for managing employee helpdesk requests, supporting day-to-day office administration and facilities activities, coordinating with internal teams and vendors, and maintaining inventory and office records.
Key Responsibilities
- Manage employee helpdesk requests and ensure timely resolution of issues.
• Coordinate with internal teams and vendors for issue resolution.
• Handle day-to-day office administration activities.
• Maintain office-related records and documentation.
• Manage stationery, office supplies, and inventory.
• Coordinate with vendors for procurement and service requirements.
• Track and maintain inventory and asset registers.
• Follow up on pending requests and ensure closure within defined timelines.
• Provide timely support to employees for their workplace-related requirements.
• Maintain accurate records of helpdesk requests, inventory, assets, and vendor activities.
Required Skills
- Helpdesk Management
• Office Administration
• Facilities Coordination
• Inventory & Stationery Management
• Vendor Management
• Employee Support
• Good Communication Skills
• Problem-Solving Skills
• Time Management
• Basic Documentation & Record Management
Qualification
- Bachelor's degree in any discipline.
Candidate Profile
- Freshers to 4 years of relevant experience can apply.
• Positive verbal and written communication skills.
• Ability to coordinate with employees, internal teams, and vendors.
• Good organizational and follow-up skills.
• Comfortable working in rotational shifts and 6-day working schedules.Role & responsibilities
📌 Help Desk Executive (Bengaluru)
🏢 Superseva
📍 Bengaluru