Customer Support Executive Banking HNI Process

Job Location: Kalamassery, Kochi

Job Description

We are hiring Customer Support Executives for our Banking HNI Customer Support Process. The selected candidates will be responsible for handling customer queries, providing excellent service, and assisting HNI banking customers with their account and service-related requirements.

Key Responsibilities

- Handle inbound customer calls and resolve banking-related queries.

- Provide professional and personalized customer support to HNI clients.

- Assist customers with account-related services and banking products.

- Ensure timely and accurate resolution of customer concerns.

- Maintain quality standards and follow company and banking process guidelines.

Candidate Requirements





- Graduation is mandatory.

- Minimum 1 year of experience in BPO voice process or customer service.

- Excellent communication skills in English.

- Good interpersonal and problem-solving abilities.

- Willingness to work in rotational shifts.

Salary

23,000 28,000 Take-home per month

Work Schedule

- 6 Days Working

- 1 Day Rotational Week Off

- Rotational Shifts

Benefits

- PF and ESI perks as per company policy.

- Growth opportunities in the banking customer service domain.

- Professional work environment.

Contact HR (Fardheen)

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📌 Customer Support Executive Voice - Advanced English (Kochi)
🏢 TP
📍 Kochi