- Handle end-to-end export and import documentation.
- Prepare and verify shipping documents such as Commercial Invoice, Packing List, COO, BL/AWB, and LC documents.
- Coordinate with freight forwarders, CHA, shipping lines, and transporters.
- Ensure compliance with customs, DGFT, and international trade regulations.
- Track shipments and provide status updates to internal teams and customers.
- Manage export incentives, EPCG, Advance Authorization, and other trade-related perks where applicable.
- Coordinate with production, stores, and sales teams for timely dispatches.
- Handle communication with overseas customers and suppliers.
- Maintain records of all import/export transactions and documentation.
- Resolve shipment, customs clearance, and logistics-related issues.