We are looking for a highly skilled and experienced Customer Relationship Officer to join our team in Thrissur. The ideal candidate will have 2 to 7 years of experience, excellent communication skills, and the ability to provide high-quality customer service.

Roles and Responsibility

- Develop and implement effective sales strategies to drive business growth.
- Build and maintain strong relationships with existing and new customers.
- Provide exceptional customer service and support to resolve customer complaints.
- Collaborate with branch operations teams to ensure seamless service delivery.
- Identify and pursue new business opportunities to expand the customer base.
- Analyze customer feedback and suggest improvements to enhance overall customer satisfaction.

Job Requirements

- Minimum 2 years of experience in customer relationship management or a related field.
- Strong knowledge of banking products and services.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Robust analytical and organizational skills with attention to detail.
- Experience working with CRM software and other relevant tools.

📌 Customer Relationship Officer (Thrissur)
🏢 CSB Bank
📍 Thrissur