We are looking for a highly skilled and experienced Branch Operations Manager to manage our branch's daily operations and support sales efforts. The ideal candidate will have a solid background in ensuring operational efficiency, compliance, and excellent customer service.

Roles and Responsibility

- Manage the branch's daily operations to ensure smooth functioning.
- Support sales efforts to achieve business targets and identify opportunities for growth.
- Ensure operational efficiency and compliance with regulatory requirements.
- Provide excellent customer service and resolve customer complaints promptly.
- Analyze sales data and market trends to inform business decisions.
- Collaborate with cross-functional teams to achieve business objectives.

Job Requirements

- Minimum 5 years of experience in branch operations or a related field.
- Strong knowledge of banking operations, sales, and customer service principles.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and decision-making skills.
- Experience with sales management and team development is an added advantage.

📌 Branch Operations Manager (Manika)
🏢 CSB Bank
📍 Manika