Position: Chat Support Executive – Non-Voice Process
Experience: Freshers / 6–11 months
Qualification: Graduate in any stream
Location: (Hyderabad)
Salary:
- Freshers: ₹15,000 + Incentives
- 6–11 Months Experience: ₹21,000 + Incentives

Job Responsibilities:
- Handle customer queries through chat/email without voice calling.
- Provide accurate and timely solutions to customer concerns.
- Maintain good customer service and communication standards.
- Understand customer issues and resolve them as per company guidelines.
- Maintain proper records of customer interactions.
- Meet daily/weekly quality and productivity targets .
- Follow company policies, processes, and escalation procedures.

Requirements:
- Graduates from any stream can apply.
- Freshers are welcome.
- Candidates with 6–11 months of chat/non-voice experience are preferred for the experienced bracket.
- Excellent written and verbal communication skills .
- Good typing speed and basic computer knowledge.
- Comfortable working in rotational shifts, if required.
- Good problem-solving and customer-handling skills.

Benefits: Fixed salary + attractive incentives + MNC work setting + growth opportunities.

📌 Chat support associate (Secunderabad)
🏢 Recognized
📍 Secunderabad