Company Description ORN.com is a quick-growing online holiday travel company created by the founders of Via.com, one of Asia’s most successful travel businesses. Focused on outbound holiday travel, ORN.com leverages deep industry expertise, destination specialists, and strong supplier relationships to deliver competitive prices and seamless travel experiences. The company uses proprietary technology and data-driven solutions to match travelers with optimal holiday options. With a team of over 200 travel experts and strategic partnerships with leading airlines, TripFactory.com is rapidly expanding its presence in the global holiday market. Led by experienced entrepreneurs with a track record of scaling global travel businesses, the company offers an environment that values innovation, customer focus, and growth.

Role Description This is a full-time, on-site Travel Consultant role based in Bengaluru.
The Travel Consultant will assist customers in planning and booking domestic and international holidays, including flights, accommodations, transfers, and activities.



Responsibilities include understanding traveler preferences, suggesting suitable destinations and itineraries, preparing quotations, and managing end-to-end travel arrangements. The role involves handling reservations and changes, resolving customer queries, and ensuring a high standard of customer service before, during, and after travel. The Travel Consultant will collaborate with internal teams and travel partners, maintain accurate records in booking systems, and contribute to sales targets and service quality goals.

Qualifications
• Candidates should possess skills in Travel Consulting and Travel Management.
• Candidates should possess skills in planning and coordinating Travel Arrangements and Reservations.
• Candidates should possess strong Customer Service skills, including handling inquiries and resolving issues.
• Previous experience in the travel or hospitality industry is highly beneficial.
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📌 Travel Consultant (Bengaluru)
🏢 TripFactory.com
📍 Bengaluru