About Emeritus
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, Current Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2,



the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

Job Description
We are looking for a competent trainer to handle Process and Soft skills training for new hire and existing team members in the vertical. To be an excellent trainer, you must have Strong understanding of business processes / SOP with Ability to simplify complex workflows and convert them into easy-to-understand module.

Key Responsibilities:
· Deliver training sessions on process workflows, SOPs, and quality standards
· Conduct soft skills training (communication, customer handling, etc.)
· Identify training needs through assessments, audits, or feedback
· Create training materials (presentations, manuals, e-learning modules) and maintain knowledge base
· Facilitate onboarding programs for new hires
· Monitor trainee performance and provide coaching/feedback
· Evaluate

📌 Assistant Manager (India)
🏢 Emeritus
📍 India