About the Company:

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

About The Job

• Understanding of SaaS business models and customer success metrics

Must-Have Soft Skills

• Communication: Excellent oral and written communication skills. Ability to translate business problems into technical solutions and explain complex data architecture to non-technical stakeholders. Ability to present analytical findings and recommendations clearly.
• Customer-Facing Skills: Comfort conducting discovery calls, managing customer expectations, and serving as a technical authority on projects. Ability to build trust and credibility with customers.




• Problem-Solving: Robust analytical mindset and ability to navigate ambiguous customer requirements. Solution-oriented approach to complex data challenges. Pragmatic problem-solver who prioritizes delivery.
• Requirements Gathering: Ability to ask clarifying questions, understand customer business context, and translate needs into technical scope.
• Teaching Ability: Demonstrated ability to mentor junior analysts; comfort explaining technical concepts clearly without being condescending.
• Time Management: Ability to manage multiple projects and deadlines effectively; strong organizational skills and ability to prioritize.
• Attention to Detail: Impeccable attention to detail in data work, documentation, and customer deliverables; meticulous in testing and validation.
• Technical Aptitude: Strong technical foundation and demonstrated ability to quickly evaluate and learn new technologies and tools.

📌 Senior Business Intelligence Analyst (Pune)
🏢 Playlist
📍 Pune