• 3-6 years of experience with a working knowledge of software development and support methodologies.
• Demonstration skill in preparation and maintenance of SOP documents.
• Knowledge and familiarity in concepts of functional testing.
• Expert in client communication and stakeholder management
• Ability to trouble shoot and liaise with SMEs to provide solutions to critical issues.
• Solve day to day functional support issues.
• Participate in the meetings and note the action points for follow-ups.
• Operational idea on Cash Management, Accounting is desirable.
• Coordinate the investigation, resolution and reporting on production incidents issues.
Report any inconsistency to the all stakeholders.
• Liaise with Business and change team when user request about new functionality in application.
• Production Defect testing during major release and Emergency release.
• Liaise with release management team to keep the development environment up to date for production issue testing.
• Willing to work in any flexible shifts.
Required
Profile required
• Minimum 3-6 year of experience in corporate payments domain.
• Product Knowledge: Transact , Tcs Bancs , Flex cube, Finacle ( At least one product knowledge preferable ).
• Primary Skills
• Strong understanding of Global Payments Processing.
• Knowledge on SWIFT ( Mt 103,202,202 Cov… so on) & ISO 20022 Message Processing ( Pain , Pacs.. so on ).
• Deep understanding of payment life Cycle.
• Clearing & Settlement Systems (e.g. RTGS / CHATS/ RTP / CHAPS / FEDWIRE / CHIPS / SEPA / Step2 / Target2 / Faster Payments / IMPS / etc.)
• SEPA (Direct Debits, Credit Transfers, Mandate Management).
• Understand Global Payments Business and Trends.
• Understating of Brief accounting concept.
• Proven experience in functional analysis.
• Basic knowledge of SQL query preparation
Why join us
We are committed to creating a diverse environment and are proud to be an equal prospect employer. All qualified applicants
📌 Business Analyst (Bengaluru)
🏢 Societe Generale Global Solution Centre
📍 Bengaluru
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