Company Description Myntra is a leading fashion and lifestyle e-commerce company, offering a wide range of apparel, footwear, accessories, and personal care products from popular brands. The company focuses on providing a seamless shopping experience through technology-driven services, strong customer support, and well-managed supply chains. Myntra operates stores and fulfillment centers that support its online platform, ensuring reliable product availability and delivery. The organization values innovation, collaboration, and customer-centric thinking, providing growth opportunities for team members across retail and operations.
Role Description The Store Manager role at Myntra is a full-time, on-site position based in Indore. The Store Manager oversees daily store operations, including opening and closing procedures, staff scheduling, visual merchandising, and inventory accuracy. This role is responsible for meeting sales targets, ensuring high standards of customer service, and maintaining a protected, well-organized store environment. The Store Manager coaches and supports team members,
provides regular performance feedback, and drives engagement through clear communication and goal setting. The position also includes monitoring retail loss prevention measures, resolving customer concerns, preparing basic reports, and coordinating with regional and corporate teams to implement store initiatives and promotional activities.
Qualifications
• Strong customer-facing skills, including Customer Service and Customer Satisfaction, with an ability to handle inquiries, complaints, and feedback professionally.
• Store Management experience, covering daily operations, staff supervision, inventory oversight, and adherence to company policies.
• Clear and effective Communication skills, both spoken and written, to coordinate with team members, leadership, and customers.
• Understanding of Retail Loss Prevention practices, including monitoring shrinkage, enforcing security protocol
📌 Store Manager (Indore)
🏢 Myntra
📍 Indore