Responsibilities

• Manage large delivery teams and stakeholders across the globe.
• Define strategic (short-medium) framework of the team to be in-line with organizational objectives and vision.
• Lead, govern, and report business deliverables.
• Negotiate and influence decisions by working with Unit/Tribe Head.
• Initiate and execute medium to large size projects.
• Be a third level of contact for any delivery resolutions.
• Contribute to network and global Business Line value proposition.
• Influence peers globally (N-/+3) and upwards in own or business partner's organization.
• Accountable for people related objectives in a sub-Business Line.
• Accountable for creating and maintaining sub-Business Line budgets.
• Accountable for deliveries emanating from a sub-Business Line/tribe.
• Create an impact of transformation on the functional scope of a tribe.
• Propose innovation, renunciation and simplification. Contribute to forums of organizations and bring-in industry's standards.

Required

Profile required





• Technically Handson leader who has very valuable understanding on Cisco networking - Cisco ACI and SDWAN technologies
• Define and own the roadmap for datacenter networking and wan ( SDWAN , MPLS ) , aligned with HCS transformation goals.
• Good knowledge on technologies across Cisco networking
• Act as a thought leader and change agent, influencing senior stakeholders, architects, and operations leaders.
• Key actor to support Production from GSC . Act as Frontline Captain to support production topics . Manage escalation on HCS Productions with close follow up .
• Reduce MTTR, incident volume, and manual intervention through AI or Automation
• Establish automation KPIs and value metrics, tracking business impact.
• Able to work independently with Global teams on Programs and Delivery areas on HCS SCN and CTY Topics
• Build and Run support ( CTB & RTB ) for HCS SCN and CTY scope including technologies on Cisco ACI , Viptela , MAN
• Contribute to Network AI and a

📌 Unit Head – GTE HCS SCN and CTY (Bengaluru)
🏢 Societe Generale Global Solution Centre
📍 Bengaluru