Position Purpose

Ensure smooth transactional execution between external suppliers and the respective intercompany and third-party customers. Act as competent counterpart between assigned external suppliers and various functions to guarantee high customer service level. Achieve operational excellence in terms of quality, cost, and compliance.

Your Key Responsibilities

Your responsibilities include, but not limited to:

• Develop and manage the relationship with External Suppliers and to customers for all supply related matters to guarantee high customers service levels. Driving as part of the interdisciplinary team tactical decisions, with responsibility to build a bridge between different functions such as LCM, AQ, Quality, SCM, SRM and final system
• Supply Operations Management activities including control of delayed orders, goods receive date. Monitor and maintain correct system transactions related to order management processes according to defined business cases based on planning & master data parameters including the up-to-date status of the order at any point in time.




• Ensure timely and smooth transmission of purchase orders to external suppliers· Perform order confirmation and inbound system booking according to business case·
• Ensure adherence of change management (change requests) for assigned suppliers· Conduct regular open order review with assigned external suppliers·
• Perform Toll Reconciliation with external suppliers and ensure correct bill of materials· Prepare and ensure availability of all relevant documentations and approvals needed to guarantee steadily product flow (e.g. Narcotic license, Packing list, COA, COO, Invoice)
• Provide guidance to external suppliers for returns, write-off’s, credit/debit notes according to the established SOPs and guidelines.
• Perform system bookings for returns and issue credit notes in a timely manner taking into consideration month-end, quarter-end and year-end financial timelines.
• Define and decide on p

📌 Supply Order Manager (India)
🏢 Sandoz India
📍 India