This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive setting where your well-being is prioritized and your potential can thrive. The Role As an IT Solutions professional, you'll serve as the key technical leader, guiding systems management specialists and internal teams through complex challenges. You'll be the trusted expert that customers and Kyndryl account teams turn to when they need insight, technical guidance, or support during major incidents and critical technical discussions. With your expertise,



you'll assess customers' IT environments, identify any technological gaps, and develop tailored remediation plans that elevate their operational capabilities. Your recommendations will be pivotal in helping businesses evolve and stay ahead in the digital landscape. In this role, you'll lead the charge during recovery and restoration efforts, ensuring that progress is communicated effectively to stakeholders, from management to customer-facing teams. You'll track each action with precision, applying your diagnostic and troubleshooting skills to resolve issues efficiently. When urgent or emergency changes are needed, you'll guide the team through expedited change management processes, ensuring that solutions are implemented swiftly and smoothly. Your role is not just about solving technical problems - it's about leading teams through challenges, driving innovation, and shaping the future of IT

📌 Mac Support (Karnataka)
🏢 Kyndryl
📍 Karnataka