Department: Client Servicing & Account Management
Location: Mumbai
Experience: 8–12 years (preferably from the events, experiential marketing, or brand activation industry)
Job Summary:
Maximus Events is seeking an experienced and agile Head of Client Servicing to lead and elevate client relationship management and strategic account handling. The ideal candidate will possess a deep understanding of the event management ecosystem, a sharp sense of brand communication, and a proven track record of delivering high-quality service across large-scale projects and clients.
If you are a solution-driven leader with a passion for people, processes, and partnerships—and thrive in a fast-paced, creatively driven environment—this role is for you.
Key Responsibilities:
Lead the client servicing function for the agency, ensuring seamless communication, project alignment, and trust-building across all touchpoints. Serve as the senior point of contact for key clients, maintaining strong relationships and offering strategic consultation aligned with brand and campaign objectives.



Work closely with internal departments—Creative, Business Development, Production, and Operations to ensure timely and effective execution of event plans. Oversee end-to-end client delivery, from brief understanding and proposal development to execution and post-event feedback. Manage a team of account managers/executives, setting transparent KPIs, guiding growth, and building a culture of ownership and accountability. Drive repeat business through proactive upselling, cross-selling, and nurturing long-term partnerships. Provide strategic insights and audience-centric solutions to ensure event outcomes meet or exceed client expectations. Contribute to pitch presentations and client onboarding processes, ensuring brand consistency and service excellence. Stay abreast of industry trends and client sectors to anticipate needs and offer innovative solutions. Develop servicing SOPs, review client feedback metrics, a

📌 Head – client servicing | events, weddings (Maharashtra)
🏢 Maximus Mice And Media Solutions
📍 Maharashtra