Location: Vadodara, Gujarat
Department: Accounts & Operations
Employment Type: Full time
Experience: 2–5 years preferred
Timing: Mon - Friday (9 AM-5 PM EST)
About the Role
We are looking for a responsible and organized Accounts & Operations Executive to manage day-to-day accounting, customer account coordination, administrative activities, and back-office operations. The ideal candidate should have good communication skills, attention to detail, and the ability to coordinate with customers, sales, accounts, and technical support teams.
Roles & Responsibilities
Accounts & Billing
Prepare and send customer invoices and quotations as required. Maintain accurate customer billing and account information. Follow up with customers regarding pending and overdue payments. Maintain payment records and coordinate payment collection. Provide customers with accurate information regarding invoices, payments, balances, and account status. Customer Account Management
Maintain complete and up-to-date customer records. Manage customer contracts, agreements, SLAs, and related documentation.



Monitor contract expiration dates, renewals, amendments, and pending paperwork. Communicate with customers professionally regarding billing, contracts, and account-related matters. Develop and maintain positive relationships with customers through timely and friendly communication. Administration & Back-Office Operations
Maintain organized digital and physical records. Manage day-to-day administrative and back-office activities. Coordinate between management, sales, accounts, and technical support teams. Track pending tasks and ensure timely follow-up and completion. Prepare regular operational and management reports. Maintain internal databases, spreadsheets, customer information, and documentation. Sales & Support Operations
Coordinate with the Sales Team regarding customer onboarding, estimates, contracts, and billing. Coordinate with the Technical Support Team regarding customer requirements a

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