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- Handle customer inquiries via phone.
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- Provide detailed information about our products and services.
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- Assist customers in making informed decisions about their insurance needs.
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- Maintain accurate records of customer interactions and transactions.
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- Resolve customer complaints in a professional and timely manner.
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- Collaborate with team members to improve customer satisfaction.
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Preferred candidate profile :
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- Experience: 0-3 years.
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- CTC: 2.5 4LPA + Attractive Incentives
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- Excellent communication and interpersonal skills.
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- Ability to handle high-pressure situations and resolve conflicts effectively.
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- Basic computer skills and familiarity with CRM systems.
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- Robust problem-solving abilities and attention to detail.
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- High School Diploma and Bachelor's degree preferred.
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Perks and Benefits :
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- Amazing work culture.
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- Complete Day shift.
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- 6 Days working 1 Roster off
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- Attractive Incentives
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- Good opportunity for career progression.
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📌 Customer Service Specialist (Gurugram)
🏢 Policybazaar.com
📍 Gurugram
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