Required Skills & Experience:
· 3–5 years of hands-on experience in ServiceNow development.
· Strong expertise in:
o ITSM (Incident, Change, Problem, Request Management)
o CMDB & Asset Management fundamentals
o ITOM (Discovery / Service Mapping – working knowledge preferred)
o Service Portal development (widgets, pages, UI customization)
o SPM (Strategic Portfolio Management basics)
o Flow Designer and workflow automation
o Custom Application development (Scoped Apps)
· Strong experience with:
o SSO integration (SAML/OAuth, Azure AD preferred)
o MID Server setup and maintenance
· Very strong expertise in integrations:
o REST APIs (Inbound & Outbound)
o JSON/XML handling
o Scripted REST APIs
o IntegrationHub spokes
· Robust knowledge of ServiceNow platform architecture, Glide APIs, and JavaScript.
· Familiarity with Agile/Scrum methodologies.