CRM Team Lead – Premium Longevity Startup | Current Delhi
We are hiring on behalf of our client, a premium, high-touch longevity practice serving founders, executives, and HNI/UHNI clients in New Delhi.

Lead and grow the Relationship Management team, owning client retention, engagement, and overall client experience. Own the CRM/Relationship Management function end-to-end; Lead, mentor, and manage the Relationship Management team
Drive client retention through strong relationship management
Set team targets, conduct performance reviews, and track service quality

3–5+ years in frontline/Key Account Management, with at least 2 years of hands-on experience leading a team
~ Experience handling premium/luxury clients, ideally in luxury hotels or hospitality , or with HNI/UHNI clientele (luxury retail, wellness, etc. Polished presence with excellent English, both spoken and written, and strong vocabulary
~ Immediate joiners preferred

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