Program Manager, Business Operations (India)

Program Manager, Business Operations (India)

02 Oct
|
Emeritus
|
India

02 Oct

Emeritus

India

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. Emeritus' short courses, degree programs, skilled certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

This position supports our US market and requires working night shift hours (6:00 PM – 3:00 AM IST) to align with US business hours. It is a fully remote role.

We are looking for an experienced Program Manager to support the operations and delivery of our blended,



online and custom curated programs for our Enterprise clients across the US Region. End-to-end management of the program from planning to delivery
Managing client relationship for the project — understand their expectations, create plans, deliver, and regularly monitor program progress in line with client expectations
Ensure seamless program delivery and learner experience — organizing sessions, setting up Zoom or classroom sessions, managing setup, organizing pre-reads, setting up program communications and program graduations
Design, build, and maintain custom course content pages within Canvas LMS to deliver an engaging and intuitive learner experience
Identify process gaps and help plug them by simplifying the process
Ensure goals are met in areas including customer satisfaction, turnaround time, quality, and learner satisfaction
4–7 years of experience in managing delivery and oper

📌 Program Manager, Business Operations (India)
🏢 Emeritus
📍 India

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