Job Description
Experience: 3–5 Years
nLocation: Vadodara
nCandidates: Open to candidates from anywhere in India
nWork Mode: Hybrid / Remote
nInitial Requirement: 1 week WFO
nShift: 3:00 PM – 12:00 AM ; may include night shifts in future
nCTC: Up to ₹8.5 LPA
nJoining: Immediate–30 Days Mandatory
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nRole Overview
nWe are looking for an Application Support Analyst with hands-on NetSuite application support experience and exposure to NetSuite Account Reconciliation (NSAR) . The role involves L2 application support, troubleshooting, user access management, stakeholder interaction, application administration, and collaboration with global/US-based teams.
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nMandatory Skills
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- NetSuite – Minimum 3 Years n
- NSAR – Minimum 1 Year n
- Advanced/Expert Microsoft Excel n
- Application Support / L2 Supportn
- Strong troubleshooting and problem-solvingn
- Robust communication and stakeholder managementn
- US stakeholder interactionn
- Incident and issue resolutionn
- Application configuration/supportn
- Change managementn

nGood to Have
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- CaseLockern
- Ragicn
- Salesforcen
- DocuSignn
- Microsoft Copilot / AI toolsn

nThe JD specifically mentions CaseLocker, Ragic, Salesforce and DocuSign as applications the candidate may need to learn/support, with exposure considered an advantage.
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nKey Responsibilities
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- Provide L2 support for NetSuite and NSAR .n
- Manage NSAR access requests, provisioning and governance.n
- Troubleshoot NetSuite, NSAR and integrated-system issues.n
- Perform root-cause analysis and work with development teams on complex issues.n
- Support users and conduct application training.n
- Maintain SOPs, user guides and knowledge-base documentation.n
- Support integrations involving Salesforce, NetSuite, Ragic, CaseLocker and DocuSign .n
- Support upgrades, enhancements, testing and integration initiatives.n
- Monitor application performance and identify recurring issues.n
- Generate reports and ana

📌 Application Support Analyst (Mandvi)
🏢 Asian Hires
📍 Mandvi