Job DescriptionSystemsPlus is hiring for System Administrator Level 2 Support Engineer
NExp: 6yr+
NUS shift.
nShort Joiners only
N
- n
- 6 years of experience in Windows Server administration and infrastructure support. N
- Hands-on experience in administration and troubleshooting of Windows Server environments. N
- Perform routine WindowsServer patching, security updates, and maintenance activities. N
- Monitor server health, performance, disk utilization, services, and Windows event logs. N
- Troubleshoot Windows Server OS, service, connectivity, and performance-related issues. N
- Hands-on experience with Active Directory administration, including user and computer accounts, groups, permissions, and account lockouts. N
- Perform password resets, user access changes, group membership updates, and basic Group Policy troubleshooting. N
- Monitor backup jobs, identify failed or missed backups, perform initial troubleshooting, and ensure successful completion. N




- Provide basic network administration and troubleshooting for existing LAN and Wi-Fi environments. N
- Positive understanding of TCP/IP, DNS, DHCP, network connectivity, and basic network troubleshooting. N
- Provide basic support for existing firewall configurations and troubleshoot connectivity-related firewall issues. N
- Monitor and manage infrastructure incidents and service requests within defined SLA timelines. N
- Perform troubleshootingand initial root-cause analysis for recurring infrastructure issues and escalate complex issues to L3 teams. N
- Work directly with US-based customers, participate in troubleshooting calls, provide status updates, and coordinate maintenance activities. N
- Strong communication, customer-handling, documentation, troubleshooting, and ITIL/service-management skills;
experience working in amanaged services environment and US customer support is preferred. N

nInterested candidate drop CV here: [email protected]

📌 Hiring: System Administrator Level 2 (India)
🏢 systems plus
📍 India