Job Title

Telecaller / Front Office Receptionist

Job Summary

We are looking for a friendly, confident, and customer-focused Telecaller / Front Office Receptionist to handle incoming and outgoing calls, greet visitors, respond to customer enquiries, and provide general front-office support. The ideal candidate should have good communication skills, a pleasant personality, and basic computer knowledge.

- Key Responsibilities
- Attend and respond to incoming telephone calls professionally.
- Make outgoing calls to customers and follow up on enquiries.
- Greet and assist visitors, clients, and customers at the reception area.
- Provide accurate information about the company, products, and services.
- Handle customer enquiries and direct them to the appropriate department.
- Maintain visitor records, call logs, and appointment schedules.
- Schedule and coordinate meetings and appointments.
- Follow up with customers regarding enquiries, appointments, or pending requirements.
- Maintain a professional and welcoming reception area.




- Handle basic email, WhatsApp, and computer-related communication.
- Receive and distribute courier, postal, and other office communications.
- Coordinate with internal departments to resolve customer queries.
- Maintain confidentiality of company and customer information.
- Perform other front-office and administrative duties as assigned.
- Skills & QualificationsMinimum 12th pass / Any Degree preferred.
- Good verbal communication skills in English and Tamil.
- Pleasant personality and customer-friendly attitude.
- Basic knowledge of MS Office, email, and internet.
- Positive telephone etiquette.
- Ability to handle multiple tasks and customers professionally.
- Freshers can apply; experience in telecalling, reception, customer service, or office administration is an advantage.
- Call /whatsapp number-(phone hidden)
- local candidate preferred

📌 Receptionist / Front Office Executive (Kumbakonam)
🏢 Peppys
📍 Kumbakonam