• Manage day-to-day security operations across all client locations.

• Ensure proper manpower deployment and arrange immediate replacements for absentees.

• Conduct regular site visits and inspections to monitor security personnel.

• Coordinate with clients regarding operational requirements, complaints, and issues.

• Supervise Security Supervisors, Field Officers, and Security Guards.

• Ensure guards follow SOPs, post orders, discipline, and client instructions.

• Monitor attendance, overtime, leave, and manpower requirements.

• Handle security incidents, emergencies, and client complaints.

• Coordinate recruitment, deployment, induction, and training of security personnel.

• Ensure statutory and client-specific compliance documents are maintained.

• Monitor guard performance, grooming, discipline, and overall service quality.

• Prepare daily, weekly, and monthly operational reports/MIS.

• Maintain valuable client relationships and ensure customer satisfaction.

📌 Operation Manager (Bengaluru)
🏢 Nivishka Services
📍 Bengaluru