Location: Shadowfax Koramangala, Bangalore

Employment Type: Full-Time

Job SummaryWe are looking for a Calling Agent with good communication skills and strong Hindi language proficiency to handle calls, follow-ups, and coordination activities.

- Key ResponsibilitiesMake outbound calls and handle incoming calls as required.
- Communicate clearly and professionally in Hindi.
- Explain requirements, processes, and information effectively over calls.
- Conduct regular follow-ups and maintain proper communication.
- Coordinate with the concerned teams for updates and follow-ups.
- Maintain call records and update information in Excel/internal systems.
- Achieve daily calling and follow-up targets.
- Provide regular updates to the reporting manager.
- Required SkillsGood verbal communication and interpersonal skills.




- Hindi speaking is mandatory.
- Basic English communication skills.
- Valuable listening and convincing skills.
- Basic knowledge of MS Excel and computer operations.
- Positive attitude and professional communication.
- Ability to work with daily targets.
- EligibilityEducation: 12th Pass / Graduate.
- Experience: Freshers and experienced candidates can apply.
- Experience in Telecalling, Calling, Recruitment Calling, BPO, or Coordination will be an advantage.

Key SkillsHindi Communication | Telecalling | Calling | Follow-up | Coordination | Communication Skills | MS Excel | Convincing Skills

📌 Call Center Agent (Bengaluru)
🏢 Shadowfax
📍 Bengaluru