Telecaller (Mumbai)

Telecaller (Mumbai)

02 Oct
|
Truemeds
|
Mumbai

02 Oct

Truemeds

Mumbai

The Logistics NDR Executive makes essential outbound calls to customers to confirm the final

receipt status of medicine orders previously flagged for non-delivery

(NDR). The primary goal is to confirm successful delivery, identify the root cause of the delivery

issue, and facilitate immediate resolution or re-delivery.

Key Tasks

• Outreach: Call customers to verify the status of delayed/failed medicine deliveries.

• Resolution: Accurately determine if the delivery was received and resolve outstanding

non-delivery reasons (e.g., reschedule, confirm address).

• Reporting: Update the logistics tracking system with conversation details and final

delivery status.

📌 Telecaller (Mumbai)
🏢 Truemeds
📍 Mumbai

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