TBS – The Bargain StreetJob Description – Sales ExecutiveDesignation: Sales Executive

Department: Retail / Store Operations

Location: TBS Stores – Vasai/Virar/Mumbai

Reporting To: Store Manager

Employment Type: Full-Time

About TBSTBS – The Bargain Street is a rapid-growing men’s fashion brand focused on trendy, affordable and Gen-Z fashion, with new collections and drops launched regularly.

Job Responsibilities

1. Customer Handling & Sales

- Welcome customers and understand their requirements.
- Assist customers in selecting the right size, fit, style and products.
- Actively approach customers and convert walk-ins into sales.
- Suggest additional products to increase basket size and ABV.
- Explain ongoing offers, collections and promotions.
- Ensure an excellent customer experience from entry to billing.

2. Product Knowledge

- Maintain strong knowledge of TBS products, collections, sizes, fits, fabrics and pricing.
- Stay updated about new arrivals and monthly collection drops.
- Be able to recommend alternatives when a particular size/design is unavailable.

3. Store Operations

- Maintain proper folding, hanging and arrangement of merchandise.
- Follow the store's VM and planogram guidelines.
- Ensure the sales floor, trial rooms and customer areas remain clean and organized.
- Support opening and closing procedures as per SOP.
- Ensure products are properly tagged, barcoded and displayed.

4. Stock Support

- Assist with stock inward, replenishment and stock movement when required.
- Check physical products against tags/barcodes during stock inward.
- Immediately report any stock discrepancy, damaged product or missing tag to the Store Manager.
- Help maintain accurate stock on the sales floor.

5. Customer Feedback & Escalation

- Collect customer feedback regarding products, pricing, sizes and store experience.




- Handle basic customer complaints professionally.
- Escalate unresolved customer issues to the Store Manager immediately.

6. Discipline & SOP Compliance

- Follow all TBS store SOPs, policies and grooming standards.
- Maintain punctuality and proper attendance.
- Follow roster and assigned working hours.
- No unauthorized breaks, personal phone usage or activities affecting customer service.
- Maintain professional behaviour with customers and team members.
- Follow all instructions given by the Store Manager and management.

- Key Performance Indicators (KPIs)Individual Sales
- Conversion Rate
- ABV / Average Basket Value
- Add-on / Cross-selling
- Customer feedback
- Attendance & punctuality
- SOP compliance
- Store discipline
- Product/stock handling accuracy
- VM and store-floor maintenance

- Candidate RequirementsExperience: 0–3 years in retail/fashion sales preferred.
- Freshers with good communication and a strong interest in fashion can also apply.
- Good communication and customer-handling skills.
- Positive, energetic and sales-oriented personality.
- Comfortable working in a target-driven environment.
- Basic understanding of fashion and styling is preferred.
- Ability to work on weekends and during peak/seasonal periods as per roster.
- Grooming StandardsClean and presentable appearance.
- Proper personal hygiene.
- Well-maintained hair/beard.
- TBS-prescribed uniform/dress code must be followed.
- Professional behaviour at all times.
- What TBS OffersFixed salary + performance-based incentives.
- Growth opportunities within the retail team.
- Training on fashion, sales and customer handling.
- Opportunity to grow with a rapidly expanding fashion brand.

Important: The Sales Executive is responsible not only for selling products but also for ensuring that every customer receives a professional TBS experience and the store remains sales-ready at all times.

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