1. Front Desk Management – Greet and welcome visitors in a qualified and courteous manner.
2. Call Handling – Answer, screen, and forward incoming calls promptly; take messages when necessary.
3. Visitor Coordination – Maintain visitor logs and issue visitor passes; inform concerned staff of guest arrivals.
4. Appointment Scheduling – Manage meeting room bookings and maintain an updated appointment calendar.
5. Correspondence Management – Receive, sort, and distribute daily mail, couriers, and deliveries.
6. Customer Assistance – Provide basic information to clients, guests, and callers regarding services or directions.
7. Office Administration Support – Assist with basic administrative tasks such as data entry, filing, and record-keeping.
8. Maintenance of Reception Area – Ensure the reception area is tidy, presentable, and stocked with necessary supplies.
9. Coordination with Departments – Liaise with internal teams for smooth communication and guest handling.
10. Confidentiality – Handle sensitive information with professionalism and discretion.