HIRING – CUSTOMER SUPPORT EXECUTIVE

Position: Customer Support Executive

Languages: Hindi | English | Bengali

Location: Sector V, Salt Lake, Kolkata

Work Mode: Work From Office

? Role & Responsibilities

- Handle customer queries through calls and provide accurate information.

- Resolve customer issues professionally and within the required TAT.

- Maintain a positive and professional conversation with customers.

- Understand customer requirements and provide suitable solutions.

- Maintain proper records of customer interactions and follow company processes.

- Coordinate with internal teams whenever required for issue resolution.

- Ensure good customer experience and meet process quality standards.

? Female Candidates

- Day Shift





- Hindi / English / Bengali communication required

- Freshers & experienced candidates can apply.

? Male Candidates

- Rotational Shifts

- Hindi / English / Bengali communication required.

- Cab facility available for odd/night shifts as per company policy.

✅ Eligibility

- Minimum 12th Pass

- Freshers & Experienced both can apply

- Positive communication skills

- Basic computer knowledge

- Immediate joiners preferred

- Age: 18–35 years

? Job Location

Mervice Infotech Pvt. Ltd.

Sector V, Salt Lake, Kolkata

📌 Customer Support Executive (Kolkata)
🏢 Mervice Infotech Private
📍 Kolkata