02 Oct
|
Advortex Infosolutions
|
Noida
02 Oct
Advortex Infosolutions
Noida
Location: Sector 62, Noida
Experience: 0–1 Years
Employment Type: Full time
About the Role:
We are looking for a Client Success Executive who will be responsible for managing client communication, onboarding, coordination, and follow-ups. The ideal candidate should be confident in communication, organized, proactive, and willing to learn.
Key Responsibilities:
- Assist in client onboarding and ensure a smooth transition after deal closure.
- Act as a communication link between clients, sales, and internal teams.
- Coordinate project execution, regular follow-ups, and timely service delivery.
- Handle client queries and ensure timely resolution of concerns.
- Maintain client records, onboarding updates, and regular reports.
- Follow up with clients to understand their requirements and ensure satisfaction.
- Identify potential upselling opportunities and communicate them to the concerned team.
Requirements:
- 0–1 year of experience in Client Servicing, Client Success, Customer Support, or a similar role.
- Freshers with strong communication and coordination skills can also apply.
- Excellent verbal and written communication skills.
- Good follow-up and relationship-building skills.
- Basic knowledge of MS Excel/Google Sheets.
- Ability to manage multiple tasks and coordinate with different teams.
- Positive attitude, willingness to learn, and strong ownership.
Key Skills:
Client Communication | Client Handling | Coordination | Follow-ups | Relationship Management | Reporting | Problem Solving | Communication Skills
📌 Client Relationship Executive (Noida)
🏢 Advortex Infosolutions
📍 Noida