Job SummaryResponsible for managing the overall branch operations, sales, profitability, customer satisfaction, team performance, inventory, compliance, and cost control.
- Key ResponsibilitiesAchieve monthly sales, revenue, and profitability targets.
- Drive branch business growth and customer retention.
- Monitor customer satisfaction and resolve complaints effectively.
- Lead, motivate, and monitor branch team performance.
- Manage inventory and control stock ageing.
- Ensure compliance with company policies and operational standards.
- Monitor branch expenses and maintain cost efficiency.
- Conduct employee training and support team development.
- Prepare and review daily/monthly branch performance reports.