02 Oct
|
MM Pharma
|
Chennai
- BDE / Telecaller (Marketing) – Job ResponsibilitiesMake outbound calls to potential customers and generate new business leads.
- Identify and understand customer requirements and introduce suitable company products/services.
- Follow up with prospective and existing customers through phone calls, WhatsApp, email, and other communication channels.
- Develop and maintain solid relationships with customers to encourage repeat business.
- Generate business opportunities for third-party manufacturing and other company services.
- Prepare and share quotations with customers and follow up regularly to convert leads into orders.
- Coordinate with the production, purchase, quality, and other internal teams to address customer requirements and order-related queries.
- Maintain accurate records of customer details, leads, calls, follow-ups, quotations, and order status.
- Track leads from initial enquiry to order confirmation and ensure timely follow-up at every stage.
- Handle customer queries, provide product/service information, and coordinate for timely resolution of issues.
- Conduct market research to identify potential customers, new business opportunities, and market trends.
- Participate in exhibitions, promotional activities, client meetings, and marketing events when required.
- Achieve assigned daily, weekly, and monthly calling, lead generation, and sales targets.
- Prepare daily, weekly, and monthly reports covering calls made, leads generated, follow-ups, quotations, conversions, and sales activities.
- Maintain regular communication with customers to improve customer satisfaction and business growth.
- Support the marketing and business development team in achieving overall company sales objectives.
📌 Business Development Executive (BDE) - Hindi (Chennai)
🏢 MM Pharma
📍 Chennai