We are looking for a Customer Support Executive who is customer-focused, communicative, and proactive in resolving customer queries. The ideal candidate should be comfortable communicating through calls, WhatsApp, and other channels while maintaining strong customer relationships.

- What You’ll DoInteract with customers through calls, WhatsApp, and other communication channels.
- Understand customer queries and provide accurate and timely responses.
- Assist customers with product-related information and guidance.
- Follow up with customers and ensure timely resolution of their queries.
- Coordinate with internal teams to address customer requirements effectively.
- Maintain accurate and up-to-date customer records.
- Support customer retention and relationship-building initiatives.
- Identify opportunities to assist customers with relevant products or services.




- Ensure a positive and professional customer experience at every interaction.
- What We’re Looking ForExcellent verbal and written communication skills.
- Strong customer-oriented approach.
- Patience and the ability to handle customer queries professionally.
- Good follow-up and coordination skills.
- Basic computer knowledge and proficiency.
- Ability to multitask and work effectively in a fast-paced workplace.
- Positive attitude with strong interpersonal skills.

Key SkillsCustomer Support | Customer Service | Communication | WhatsApp Handling | Query Resolution | Follow-up | Customer Relationship Management | Coordination

How to Apply Interested? Share your resume at [email protected]

📌 Customer Relationship Officer (Mumbai)
🏢 1008 Digital Health Private
📍 Mumbai