BPO Telecaller (New Delhi)

BPO Telecaller (New Delhi)

02 Oct
|
Radha boutique
|
New Delhi

02 Oct

Radha boutique

New Delhi

We are looking for a BPO Telecaller to join our team at Radha Boutique. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers a dynamic environment with opportunities for growth. Key Responsibilities: • Handle customer calls in a professional and effective manner • Address customer queries, concerns, and complaints with a problem-solving approach • Maintain accurate records of customer interactions and follow-ups • Provide timely and relevant information to customers to resolve their issues • Work collaboratively with other teams to escalate and resolve complex issues • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates Job Requirements: The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

📌 BPO Telecaller (New Delhi)
🏢 Radha boutique
📍 New Delhi

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